Apple iPhone 5S
We want you to have peace of mind when making a purchase. Whether you need a repair, want a refund, or want to extend coverage, Sour Tech covers your purchase with the protection you need.
This warranty automatically comes with the purchase of any device at Sour Tech. It covers all defects for hardware and software — and it’s just one of the many ways we've got your back! We will repair a defective device or offer a replacement for it. You’re eligible for a refund if the seller can't repair or replace it. The warranty is valid for 1 year from the delivery of your item.
How to make a claim:
You can submit a warranty claim anytime online in your my account area, or by bringing the product to our store at 901 Harvey Road, Unit A, College Station, Texas, along with your proof of purchase. Or you can email us at hello@itSourTech.com with your order number and we’ll send instructions on how to return your device, along with a prepaid return label.
1. What is covered by this Limited Warranty?
This Limited Warranty covers defects in materials and workmanship under normal use for products and devices purchased or repaired at Sour Apple Repair. The original buyer (as evidenced by a valid proof of purchase such as a receipt or invoice) is entitled to warranty coverage for up to 12 months following the date of sale or service (the "Warranty Period").
If a defect appears during the Warranty Period, Sour Apple Repair will presume the defect existed upon delivery or repair unless we can prove otherwise. The buyer must return the device within the Warranty Period to Sour Apple Repair for an inspection. The warranty covers parts and labor for repairs on qualifying defects and may include one of the following options:
- Repair: Free repair of the defective component.
- Replacement: If the device or product cannot be repaired, we will replace it with a similar model or offer store credit.
- Refund: In cases where repair or replacement are not possible, a refund may be issued.
2. How long does the coverage last?
This Limited Warranty lasts for twelve (12) months from the date the device or product was purchased or repaired. Any replacement or repaired device will be warranted for the remainder of the original Warranty Period.
3. What is not covered?
This Limited Warranty does not cover the following:
- Physical Damage: Damage resulting from accidents, drops, or external physical impacts.
- Water or Liquid Damage: Devices exposed to liquids that result in oxidation or corrosion.
- Unauthorized Repairs: Devices or products that have been altered or repaired by any party not authorized by Sour Apple Repair.
- Misuse and Neglect: Any damage caused by improper handling, misuse, abuse, or failure to follow the manufacturer’s guidelines, including issues caused by improper voltage supply, firmware updates, or flashing.
- Cosmetic Damage: Scratches, dents, and other cosmetic damage not affecting the functionality of the device.
- Products Purchased Outside of Sour Apple Repair: Devices bought from third-party sellers are not eligible for our warranty coverage.
4. Any other limitations?
4.1 Implied Warranties:
To the fullest extent permitted by applicable law, all implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the duration of this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so these limitations may not apply to you.
4.2 Limitation of Damages:
Sour Apple Repair shall not be liable for any incidental, indirect, or consequential damages arising from a breach of warranty. This includes loss of profits, revenue, or data. Some states do not allow exclusion or limitation of these damages, so this limitation may not apply to you.
5. How to obtain warranty service?
To obtain service under this Limited Warranty, please follow the article to obtain warranty service here, you can submit a warranty claim anytime online in your my account area, or by bringing the product to our store at 901 Harvey Road, Unit A, College Station, Texas, along with your proof of purchase. For questions, you may contact us at (844) 768-7349 or email us at hello@itsourtech.com. We will inspect the device and determine whether it qualifies for repair, replacement, or refund under this Limited Warranty. All returns and repairs must include the original packaging or equivalent protective packaging.
6. Is this warranty an insurance?
No, this Limited Warranty is not an insurance policy. Sour Apple Repair does not offer insurance products, and no buyer or third party is a beneficiary under this warranty.
7. Governing Law
This Limited Warranty is governed by the laws of the State of Texas, USA, without regard to its conflict of law principles.
For any further inquiries or clarifications, please contact Sour Apple Repair directly. We are dedicated to providing excellent service and ensuring your satisfaction with all our products and repairs.
Sour Apple Repair, DBA Sour Tech, located at 901 Harvey Road, Unit A, College Station, Texas, 77840, offers the following limited warranty on devices and products purchased or repaired by our business (the "Limited Warranty"). This Limited Warranty applies to all devices sold or repaired by Sour Apple Repair. This Limited Warranty is provided directly by Sour Apple Repair and is not transferable. The capitalized terms used in this Limited Warranty have the meaning assigned to them either in this agreement or as defined in the Terms of Service available on our website.
1-Year Limited Warranty Policy Last Revised: September 2024
At Sour Tech College Station, we are committed to providing our customers with the best value for their technology repair and service needs. That’s why we offer our Best Price Guarantee. We believe you shouldn’t have to choose between quality and affordability, and our price match policy ensures you get both.
Our Best Price Guarantee
We will match any local tax-paying competitor’s price on identical repair services and products. If you find a lower price on the same service or product at another local business, we’ll match it, ensuring you always get the best deal at Sour Tech.
How Our Best Price Guarantee Works
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Find a Lower Price: If you find a lower advertised price from a local tax-paying competitor for the same repair service or product, simply bring it to our attention.
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Verification: Provide us with the details of the competitor’s price. This can include an advertisement, a written quote, or an online listing from a local business. Our team will verify the competitor's price and the eligibility of the price match.
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Price Match: Once verified, we will match the competitor’s price on the spot. You’ll receive the same high-quality service or product at the lower price.
Terms and Conditions
- Local Competitors: The competitor must be a local tax-paying business within the College Station, TX area.
- Identical Services and Products: The repair service or product must be identical, including model number, parts used, and warranty terms.
- Proof of Price: You must provide proof of the competitor’s lower price through an advertisement, written quote, or online listing.
- Availability: The competitor’s price must be current and available at the time of the price match request.
- Exclusions: Our Best Price Guarantee does not apply to competitor prices from auction sites, liquidation sales, or special promotions such as clearance events, bundle offers, or membership club pricing.
Why Choose Sour Tech?
- High-Quality Service: Our expert technicians use genuine parts and provide reliable repairs backed by a lifetime warranty.
- Customer Satisfaction: We prioritize your satisfaction and strive to offer the best service and prices in College Station.
- Convenience: Enjoy the convenience of our same-day repairs and comprehensive services for a wide range of devices and brands.
Contact Us
If you have any questions about our Best Price Guarantee or need assistance with a price match request, feel free to contact us. Our friendly staff is here to help you get the best value for your technology repair and service needs.
Visit Us Today!
Take advantage of our Best Price Guarantee and ensure you’re getting the best deal at Sour Tech College Station. Visit us for high-quality, affordable repair services and products that you can trust.
- 64GB: Ideal for basic use, including apps, photos, and moderate media storage.
- 128GB: Great for heavier app usage, larger photo libraries, and more media files.
- 256GB: Perfect for extensive media collections, large apps, and professional use.
- 512GB and above: Best for power users, extensive media libraries, and large file storage needs.
Select the storage size that matches your usage requirements to ensure you have ample space for all your digital content.
At Sour Tech College Station, we offer a wide variety of fully unlocked certified pre-owned phones, tablets, and computers in different cosmetic and technical conditions. Our certified pre-owned devices are clearly labeled and packaged, allowing you to easily see the condition of the device before purchase.
Device Condition Descriptions
- Brand New: Never used and in original packaging. No signs of wear or damage.
- Mint: Looks like new with no visible signs of use.
- Great: Gently used with barely noticeable minor wear.
- Good: Moderately used with some visible wear and tear.
- Fair: Heavily used with significant signs of wear.
- No Face ID / Touch ID: Devices in this category are always in good to fair cosmetic condition. The only defect is that the biometrics (Face ID or Touch ID) do not work, but everything else is tested and fully functional.
Our Grading Process
We evaluate our devices based on two key grading categories: Cosmetic Condition and Technical Condition. Each device undergoes a rigorous inspection and testing process to ensure it meets our high standards.
1. Cosmetic Condition
Graded from Mint, Great, Good, to Fair, our cosmetic grading takes into account every part of the device, including the screen, earpiece speaker, and camera lens. Each device is thoroughly inspected and evaluated based on a comprehensive 60+ point checklist.
- Mint: Like-new appearance with no visible scratches, scuffs, or marks.
- Great: Gently used with minor wear and tear, such as small scratches or scuffs.
- Good: Moderately used with some visible signs of wear, such as minor scratches or scuffs.
- Fair: Heavily used with significant signs of wear, including noticeable scratches or scuffs.
2. Technical Condition
Also graded from Mint, Great, Good, to Fair, our technical grading involves an in-depth inspection using both software and hardware tools. We assess various aspects such as battery health, liquid resistance, and structural integrity based on a 30+ point checklist.
- Mint: Perfect technical condition with no issues.
- Great: Fully functional with minor technical wear.
- Good: Fully functional with some technical wear.
- Fair: Fully functional with significant technical wear.
Lock Status
All our devices come fully unlocked, allowing you to use them with any carrier. Choose a certified pre-owned device from our vast inventory with confidence, knowing it’s backed by our warranty.
Sour Tech's 1-Year Limited Warranty Policy
We offer a 1-year limited warranty on all new and used devices. This warranty covers any technical defects, except for physical and/or liquid damage. The warranty is void if the device has been repaired or opened by any third party.
Free Return Shipping: We offer free return shipping on all warranty claims. Upon receiving the shipment, our technician will diagnose the device and determine the warranty outcome. If your device is under warranty, we will repair or replace it at no charge.
Need to file a warranty claim? Click here to get a free return shipping label.
Visit Us Today!
Explore our selection of certified pre-owned devices at Sour Tech College Station. Our expert team is here to help you find the perfect device to meet your needs and budget.
Apple iPhone 5S
In a world that relies heavily on technology, your devices are not just gadgets; they are an essential part of your daily life. Whether it's your trusty iPhone, your faithful MacBook, or your beloved iPad, you want them to work flawlessly.
That's where Sour Tech in Bryan-College Station, Texas steps in – your go-to destination for iPhone, iPad, MacBook, and device repair and sales. We are proudly an independently owned and operated repair store est. 2008; voted "Best of Brazos Valley" for 10 years straight. Unaffiliated with any service provider or Apple itself. This independence grants us the unique advantage of providing you with a wide range of options for your device needs.
Who We Are
At Sour Tech, we take pride in being an independently owned and operated business. This means we are not tied to any service provider or Apple's corporate policies, allowing us to focus solely on serving your best interests. Our team of expert technicians is committed to delivering the highest quality repairs and services for your Apple devices. So much that now we record every repair to provide proof that every screw and shield is placed in it's proper position!
What We Offer
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Device Repair Services: We specialize in repairing iPhones, iPads, MacBooks, and various other devices. Whether your screen is cracked, your battery is failing, or your device is experiencing software issues, we've got you covered. Our skilled technicians will diagnose and fix the problem promptly, ensuring your device functions like new.
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Buyback & Trade-In Program: We understand that you might be looking to upgrade your device. Sour Apple Repair offers you the flexibility to trade in your old device towards a new one in-store - if your looking to do that ask about our "Drama - Free Bundle". This way, you can get the latest technology without the hassle. Apple Repair also offers device trade - in towards repairs, or money. We do not buy devices to re-sell, we only recycle or buy devices for parts (screws and shields), therefore if we cannot offer you what your looking for we can always make sure to point you in the right direction!
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Certified-Pre Owned Devices: In addition to repairs, we also offer a selection of high-quality refurbished devices for sale in our store. These devices go through a rigorous quality control process to ensure they meet our standards. Plus, we now provide financing options for any repair or device purchase over $100, making it easier than ever to get the device you need.
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Insurance Claims Support: If you have device insurance through your service provider or Apple, we can assist you in navigating the claims process. We'll help you get your device repaired or replaced quickly and efficiently.
Why Choose Sour Tech?
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Independence: As an independent repair store, we prioritize your needs over corporate interests. We give you the freedom to explore all available options for your device, ensuring you make the best choice.
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Expertise: Our team consists of highly trained technicians who are passionate about what they do. We use cutting-edge tools and techniques to provide top-notch repairs and services.
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Freedom: Sour Tech is your one-stop shop for all things related to Apple devices. From repairs to trade-ins and financing, we offer a comprehensive solution to meet your needs.
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Transparency - We record every repair for transparency and quality assurance, we call this process, Proof of Work. We live for this. It isn’t just a hobby, like that. If your phone goes Sour, don’t waste an hour, go to Sour Tech.
- 4 P’s Promise: We promise to Perfectly Place every screw and shield in its Proper Position.
Sour Tech is your source for used, refurbished, and new tech! We sell freedom from your service provider by selling fully unlocked devices for any carrier! We sell the top brands at the lowest prices. Backed with 1 year warranty. We also offer financing options. We believe that you should own your tech and be able to freely move to any service provider without restrictions of wireless carriers.
Located in College Station-Bryan. We are a leading, locally owned service provider. We are your local one-stop tech sales and service center, specializing in phones, tablets, computers, and gaming consoles. Sour Tech was established in 2010.
We are the original iPhone and iPad repair company. The only award-winning iPhone & iPad repair service in town. Established in 2010, we recycle devices down to every shield and screw to every iPhone and iPad that has ever been released.
This allows us to get our customers the quickest solution, with the best parts available, while still keeping our 4P’s Promise. 4 P’s Promise: We promise to Perfectly Place every screw and shield in its Proper Position.
Sour Tech is more than just a repair store; we are your trusted partner in keeping your Apple devices in excellent condition. Our independence allows us to offer you a wide array of choices, ensuring that you can make informed decisions about your devices. Whether you need a repair, want to trade in for an upgrade, or are looking for a reliable refurbished device, Sour Tech is here to serve you. Discover the Sour Tech difference today, and experience the quality and convenience that sets us apart.
Visit our location at: 901 Harvey Rd Suite A. College Station, TX 77840
Call us at: (844) SOUR-FIX