Shipping policy
3. Shipping Locations:
- We ship our products internationally to a wide range of destinations. However, please be aware that some areas may have specific shipping restrictions or may not be eligible for delivery. If you have any concerns about your location's eligibility, kindly contact our customer support team for assistance.
4. Shipping Carriers:
- We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The shipping carrier used for your specific order will depend on various factors, including the destination and size of the package.
5. Tracking Information:
- Once your order is shipped, we will provide you with a tracking number via email. You will be able to track your package's progress online using the provided tracking information. Please note that tracking updates may take some time to reflect on the carrier's website.
6. Customs and Import Duties:
- Please be aware that some international orders may be subject to customs and import duties, which are determined by the customs office of the destination country. Any additional charges imposed by customs authorities for the clearance of your package are the responsibility of the recipient/buyer. It is advised to familiarize yourself with your local customs regulations and duties if applicable.
7. Order Tracking and Support:
- If you have any concerns or questions regarding the shipping of your order or require assistance with tracking, please contact our customer support team. We are here to assist you and ensure a smooth shipping experience.
We appreciate your understanding and support of our shipping policy. If you have any further questions or need clarification on any aspect, please do not hesitate to reach out to our customer support team.
Thank you for choosing our Sour Tech.
Best regards,
Sour Tech
Shipping & Fulfillment Team